Chihiros Heater Pro 12/16

  • Inline control heater
  • Temperature adjustable from 10°C to 35°C
  • App control via My Chihiros (Bluetooth)
  • Digital display for temperature and heating output
  • With overheating and dry protection
Chihiros Heater Pro 12/16 mm
Performance range 10 – 1000 W
Adjustable temperature 10 – 35°C

R2100,00

Available on back-order

Please contact us to confirm availability on Chihiros items listed available on back order.

Add R3000,00 to cart and get free shipping!
Shipping

Please note: If the size and weight of your order exceeds the standard box shipping size extra courier fees will be communicated to you after you have placed your order. Due to the complexity of this it can not be calculated during checkout. The website will only calculate the minimum shipping Charge. This is company Policy.

We only ship livestock and plants Monday – Wednesday. All other products can be shipped Monday – Friday. To ensure livestock does not sit in the couriers warehouse over the weekend.

Returns

Non-livestock items are returnable within 7 days upon purchasing. If the item is found to be in working condition, the client will be liable to cover ALL shipping fees. If items is faulty, a full refund or replacement will take place and shipping will be covered by Aqua Atlantis.

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The Chihiros Heater Pro is an external, adjustable freshwater aquarium heater with app control that enables precise and safe temperature control. Thanks to the flexible power range from 10 to 1000 watts, the device is suitable for aquariums measuring 30 to 180 cm. It is controlled via the My Chihiros app, which allows the temperature to be precisely adjusted between 10°C and 35°C.

The heater’s smart technology automatically adjusts heating output and enables energy-saving regulation. Overheat protection and dry protection are integrated to ensure maximum safety for the aquarium. A digital display provides information about the current temperature, the desired temperature set and the current heating output.

Assembly is external so that no heating element is visible in the aquarium. This ensures a tidy look and even water heating in the filter circuit.

  • Power range from 10 – 1000 W for flexible adjustment
  • Adjustable temperature between 10°C and 35°C
  • App control via My Chihiros (Bluetooth)
  • Automatic power adjustment for energy efficient operation
  • Overheat protection and dry protection for maximum safety
  • Digital display for current temperature and heating output
  • For external installation – no annoying heating elements in the aquarium
  • For freshwater aquariums only
Chihiros Heater Pro 12/16 mm
Performance range 10 – 1000 W
Adjustable temperature 10 – 35°C
Tension 220 – 240 V
Protective mechanisms Overheat protection, dry protection
Control My Chihiros App (Bluetooth)
Cable length 1,55 m
Aquarium size 30 – 60 cm Embroidered power 100 W
Aquarium size 60 – 90 cm Embroidered power 300 W
Aquarium size 90 – 120 cm Embroidered power 500 W
Aquarium size 120 – 150 cm Embroidered power 800 W
Aquarium size 150 – 180 cm Embroidered power 1000 W
Chihiros Heater Pro Aquarium 3
Brand

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RETURNS:
We don’t accept any returns on livestock. (PLANTS,AQUATIC, ANIMALS)

  • Non-livestock items are returnable within 7 days upon purchasing. If the item is found to be in working condition, the client will be liable to cover ALL shipping fees. If items is faulty, a full refund or replacement will take place and shipping will be covered by Aqua Atlantis .
  • Returns after 7 days will be subject to a handeling fee of 10% and the client will remain responsible for for shipping.
  • Waranty claims: Items will be collected from the client or brought back to Aqua Atlantis and sent directly to the suppliers. If the item is found to be in working condition, the client will be liable for ALL shipping fees. If the item/product is faulty, a replacement unit will be sent to the client.
  • We will not accept any returns on any products that are not to the buyers liking after 7 days of purchase.
  • We reserve the right to cancel any order and refund the customer for whatever reason we see necessary.

PAYMENTS:

  • By placing an order with Aqua Atlantis you agree to the following payment options: EFT , CASH/CARD ON COLLECTION, PAYMENT OPTIONS PROVIDED AT CHECKOUT.

SHIPPING:

  • We only ship livestock and plants Monday – Wednesday. All other products can be shipped Monday – Friday. To ensure livestock does not sit in the couriers warehouse over the weekend.
  • Please note that the couriers only operate Monday – Friday and do not operate over weekends.

Shipping Charges:

The Courier Guy (R120 – R500) – Depending on what you order. If there are additional shipping charges, this will be communicated to you after you have placed your order.

  • We can Ship dry goods such as: hardscape, soils, gravels, nano tanks, filtration etc, using the locker to locker pudo service for only R80.
  • Local Collections (cape town)- free.
  • If you select courier at checkout that is not overnight/priority shipping for plants Aqua Atlantis will not be held liable for any losses that may occur.
  • We will ONLY Ship aquaticanimals using the express Shipping method.

Please note: If the size and weight of your order exceeds the standard box shipping size extra courier fees will be communicated to you after you have placed your order. Due to the complexity of this it can not be calculated during checkout. The website will only calculate the minimum shipping Charge. This is company Policy.

Live Arrival Guarantee – First 24 Hours
We ship all our livestock using priority overnight delivery to give them the best chance of arriving healthy and happy. If the courier takes longer than 24 hours to deliver, we unfortunately can’t take responsibility for any losses. Our 24-hour live arrival guarantee kicks in the moment the courier picks up your parcel.

DOA GUARANTEE:

DOA Guarantee: If any livestock arrives deceased, please send us proof (photos/videos) within 1 hours of receiving your package, with the animals still in their original packaging.

1. Returns Policy

1.1 Livestock Returns

  • We do not accept returns on any livestock including aquatic plants and aquatic animals under any circumstances.

1.2 Non-Livestock Returns (within 7 days)

  • Non-livestock items may be returned within 7 days of purchase.
  • If the item is inspected and found to be in working condition, the client is responsible for all shipping fees.
  • If the item is found to be faulty, a full refund or replacement will be provided and shipping will be covered by Aqua Atlantis.

1.3 Returns After 7 Days

  • Returns requested after 7 days will incur a 10 percent handling fee.
  • The client remains responsible for all shipping fees.

1.4 Warranty Claims

  • Items may be collected from the client or brought back to Aqua Atlantis and will then be sent to the supplier for assessment.
  • If the item is found to be in working condition, the client will be liable for all associated shipping fees.
  • If the item is confirmed to be faulty, a replacement unit will be provided at no additional cost to the client.

1.5 Preference-Based Returns

  • We do not accept returns for items that are no longer to the buyer’s liking after 7 days of purchase.

2. Rights Reserved

  • Aqua Atlantis reserves the right to cancel any order and refund the customer for any reason we deem appropriate.
  • We reserve the right to refuse service or assistance to any client at our discretion to protect our staff, our business, and the integrity of our operations.

3. Payments

  • By placing an order with Aqua Atlantis, you agree to the accepted payment methods: EFT, Cash or Card on Collection, and the payment options provided at checkout.
  • We will only ship out your order once full payment has reflected in our account.
  • Orders will not be packed, released, or dispatched until payment is confirmed.

4. Shipping Policy

4.1 Shipping Days

  • Livestock and plants are shipped Monday to Wednesday only to prevent parcels from sitting in courier warehouses over weekends.
  • Non-livestock items may be shipped Monday to Friday.
  • Couriers operate Monday to Friday only and do not deliver on weekends or public holidays.

4.2 Shipping Charges

  • The Courier Guy charges between R150 and R500 depending on order size and weight.
  • If additional courier fees apply this will be communicated after your order is placed.
  • PUDO locker to locker for dry goods such as hardscape, soils, gravels, nano tanks, and filtration is R80-R250.
  • Local collections in Cape Town are free.

4.3 Shipping Conditions

  • If a non-overnight or non-priority shipping option is selected for plants, Aqua Atlantis will not be held liable for any losses or delays that may occur.
  • Aquatic animals are only shipped using express shipping.
  • If the size or weight of your order exceeds standard courier box dimensions, additional courier fees will apply. These cannot be fully calculated during checkout and will be communicated once your order is processed. The website calculates only the minimum shipping charge. This is company policy.

4.4 Tracking and Courier Responsibility

  • We encourage you to track your parcel during transit using the tracking information provided once your order has been dispatched.
  • Once parcels leave our facilities they are in the hands of the courier company.
  • For delivery updates, rerouting, delays, or any transit-related queries, it is best to communicate directly with the courier service using your tracking details.

5. Live Arrival Guarantee – First 24 Hours

  • All livestock is shipped using priority overnight delivery to give the animals the best chance of arriving healthy.
  • The 24 hour live arrival guarantee begins the moment the courier collects your parcel.
  • If the courier takes longer than 24 hours to deliver your order, Aqua Atlantis cannot accept responsibility for losses related to livestock.

6. DOA (Dead on Arrival) Guarantee

  • If any livestock arrives deceased, you must provide proof within 1 hour of receiving your parcel.
  • Proof must consist of clear photos or videos of the affected livestock still in their original sealed packaging so that we can assist you properly.

Back Orders and Shipping Exclusions

Kindly note that all back-ordered items are strictly non-refundable.

Please also be aware that free shipping promotions are subject to size and weight limitations. Orders containing large or bulky items, including but not limited to glassware and aquarium cabinets larger than 60cm, do not qualify for free shipping, even if the order value exceeds the free shipping threshold.